Group of smiling students wearing backpacks pose together in a hallway
Group of smiling students wearing backpacks pose together in a hallway
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FAMILIES
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FAMILIES
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If your child currently attends NOLA Public Schools and you have a concern or complaint about his/her school or you are a community member with a concern, district staff are here to help. Families and community members can call 504-304-3520 to be connected to a team member who will hear your concern or complaint and assist with next steps.

We believe student and parent concerns regarding any school-related matter are best addressed and resolved at the school level first. Every school has a process for receiving and responding to parent concerns that is included in your handbook and/or available on your school’s website.

If there is a concern related to student rights and/or that the school may not be following law or policy, the district will directly engage to understand the matter and hold schools accountable where appropriate.

The district is available at any stage in the process to help you. If you have an issue or concern, please call 504-304-3520 to be directed to a team member to assist you today.

Contact

Report Fraud

Department of Children and Family Services

Call 1-855-4LA-KIDS (1-855-452-5437) to report child abuse and neglect.

Report Abuse

Hotline Number for Parents
504-527-KIDS

School-based issues or concerns from parents

24-hour Hotline Number for Community
504-522-HELP

School and District based concerns, feedback, & inquiries from school staff or community members

External Resources

NOLA Public Schools. Every Child. Every School. Every Day.

2401 Westbend Parkway
New Orleans, Louisiana 70114

Phone: 504-304-5612

Phone: 504-304-3520

Hotline Number for Parents
504-527-KIDS

School-based issues or concerns from parents

24-hour Hotline Number for Community
504-522-HELP
District based community concerns, feedback, & inquiries from school staff or community members